Support & partnerships
Get in touch
Questions about a listing, your account, advertising, or something not working? Send a message — we read every note. For sponsorships and placements, see Partner.
What do you need?
Pick a topic below
Each card jumps you to the message form. Partner & ads has placement details.
Send a message
Tell us what you need—listing help, account issues, partnerships, or feedback. We aim to respond within 24–48 hours.
Quick answers
Common questions from the community
Find your business on our platform and click 'Claim Listing.' Provide proof of ownership. Verification takes 1–2 business days.
Standard posts appear by date. Premium posts are highlighted and shown at the top for more visibility.
Go to Dashboard → Settings → Billing to update payment details or manage your subscription.
Yes, we offer custom advertising solutions. Reach out via partner@nepcircle.com for details.
Credits are non-refundable after a campaign starts. Cancel at least 24 hours before launch for a full credit.
Use the contact form and select 'Support.' Include details and a screenshot if possible.
Prefer email or a call?